Returns & Exchanges

At Stündenglass, we want you to be completely satisfied with your luxury fashion purchase. If you are not entirely happy, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original designer boxes with all tags attached to ensure they are protected during transit.

3

Ship Your Items

Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing